Anti-Malware Admin

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Viewing 15 posts - 601 through 615 (of 698 total)
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  • in reply to: problem found in LayerSlider #1077

    Anti-Malware Admin
    Key Master

    The only code that would match this content that I was actually just working on recently also has tree Hex characters at the start of the file. If you file really starts with “

    Please check to make sure that there are not still definition updates available to be downloaded. If you are on Definitions version F2RBl and your HTML file does not have three funny looking characters at the beginning of the file and my plugin is still flagging this file as a threat then please let me know. I would like to look into this and get to the bottom of it.


    Anti-Malware Admin
    Key Master

    This error you are getting indicates that there is something about your server that may make the patch ineffective or unstable. That is why you do not get the option of enabling this protection. If you want to email me your WP Admin login then I will check it out and let you know why it’s not compatible and what you would need to change to make it compatible.


    Anti-Malware Admin
    Key Master

    I released an update to that should fix that issue unless your server really cannot support a valid session. In that case you should at least get an error message after running that compatibility check for about 60 seconds.

    Please update my plugin to version 4.14.59 and see if that solves the issue for you.

    in reply to: Possibly Hacked? #1071

    Anti-Malware Admin
    Key Master

    Sorry for the trouble this has caused you. There was a bug in version 4.14.56 that has been fixed in the newest release of my plugin.

    Please download the newest version 4.14.58 and to fix this issue.

    in reply to: Pharma Hack #1068

    Anti-Malware Admin
    Key Master

    You can delete the two files in the Anti-Malware Quarantine ut the other temp files in the RevSlider directory may still be a problem.

    If you want to email me your FTP login I can check those out and make sure it’s all clean.

    in reply to: Pharma Hack #1066

    Anti-Malware Admin
    Key Master

    Actually I have seen this exact this thing many times. Your database is clean and the search results you are seeing are just cached pages from January when your site was infected. My plugin fixed this infection when it cleaned the functions.php file so you just need to go to your Google Webmaster Tool and Request a Review of your site to get rid of all those cached pages that are no longer infected.

    As for this folder of files that have unreadable code, can you tell me more about that? What folder is it? What are some of the file name? Can you send me a couple of those files so I can examine the contents?

    in reply to: Pharma Hack #1064

    Anti-Malware Admin
    Key Master

    The Automatic Fix button will remove the malicious code from the file, not delete the file.

    If there is content defacement in the DB then you should be able to remove that pretty easily with the Page/Post editor. If it not that simple please describe the extent of the content corruption.

    in reply to: Auto Remove #1061

    Anti-Malware Admin
    Key Master

    As it says, those “Potential Threats” are probably not malicious, and blindly removing them could cripple WordPress. What you need to worry about are the Known Threats.

    The big red warning sign that you are getting is because your site is blacklisted. That means your site was probably infected with malware but it does not mean you still have that malware. Did my plugin already find and clean any Known Threats?

    You can get more info about that big red warning by going to the Security section of your Google Webmaster Tools. This should tell you what pages were infected and when those infections were last see on your pages.

    Please let me know what you find in your Webmaster Tools, and feel free to send me those potential threats if you want me to look them over to make sure they are not malicious.

    in reply to: Auto Remove #1058

    Anti-Malware Admin
    Key Master

    It will fix Known Threats and Back-doors that it finds on your server and can also block some of the most common types of attacks.

    in reply to: malware in wp-snapshots/…database.sql #1056

    Anti-Malware Admin
    Key Master

    My plugin cannot scan only a specific path that is not an option on the Settings page without a little hacking. What says the options-admin.php file is infected if my plugin does not detect it?

    If you want to send me your WP Admin login then I would be willing to take a look at it for you.

    in reply to: Internal Server Error #1048

    Anti-Malware Admin
    Key Master

    Can you tell what is causing the error? Does your server have an error log?

    If you want to send me your FTP login info I will fix it for you.

    in reply to: Website gets forwarded to unknown site #1040

    Anti-Malware Admin
    Key Master

    Hi Frank,
    Let me first make sure I understand the issues you are having on these other two sites. Are you seeing active redirects or spam links on these webiste or just the warning that they may contain harmful content?

    If it’s just the warning then that just means your sites are blacklisted. Google and others cache your pages and may warn visitors about malware that you have already cleaned up. You need to go to your Google Webmaster Tools and Request a Review of your sites to get them off the blacklist so that warning goes away.

    If you are seeing active malware on these site or Google Webmaster Tools displays infected URLs with a date that was after you cleaned them then you can send me your WP Admin login for that site and I will check it out.

    in reply to: Unable to revert changes #1038

    Anti-Malware Admin
    Key Master

    Do you see any errors in your error_log file?

    What page did you have to fix the parse error on, and can you send me that file so I can look at the code, or better yet can you send me direct access to your FTP server so I can fix it for you?

    in reply to: Website gets forwarded to unknown site #1035

    Anti-Malware Admin
    Key Master

    Thanks for sending me your login. I found the conditional redirect and added it to my Definition Update. After downloading the update on your site my plugin was able to automatically remove this threat.

    Please let me know if there is anything else.

    in reply to: Website gets forwarded to unknown site #1034

    Anti-Malware Admin
    Key Master

    Yes, I can help. Can you email me directly with your WP Admin login? FTP credentials may help too, as these conditional redirects can sometimes be hard to find. I’ll check it out and let you know what I find as soon as I can.

Viewing 15 posts - 601 through 615 (of 698 total)