Support

Here are the recommended channels for receiving support:

  • First Read the FAQs - These Frequently Asked Question may have answers that address your issue.
  • Forum Topics - There may already be a topic that relates to your problem, if not, you can create one.
  • WordPress Forum - If you prefer to use the forum on wordpress.org to get support.

368 Comments on "Support"

  • On January 4, 2021 at 7:23 pm, Mahmoud Farouqi said:

    Hello Eli,

    I had 4 registrations using your plugin, donated 4 times and I wanted to reinstall the plugin on my website after I moved it to a new server. I clicked unregister thinking that will allow me to do that … but it deleted the key all together. Can you please help. I cannot figure out how to register my new installation.

    Mahmoud

    Reply
    • On January 5, 2021 at 11:56 am, Anti-Malware Admin said:

      Just click “Get FREE Key” and register that new key under the same email address and it will show your donation. Be sure to refresh you wp-admin if it doesn’t show up right after you re-register, and you might need to clear your cache if you browser does not show any changes on your Anti-Malware Setting page.

      Reply
  • On December 3, 2020 at 12:02 am, Andre Filipe Santos said:

    If i donate and upgrade my account, i will be able to use in multiple websites or just in one website?

    Reply
    • On December 3, 2020 at 2:12 pm, Anti-Malware Admin said:

      One donation will unlock the current premium features on all sites that are registered under the same email account ;-)

      Reply

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