Anti-Malware Admin

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Viewing 15 posts - 391 through 405 (of 700 total)
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  • in reply to: This site is not #1766

    LOL, I think the design is more modern than that, I would say late 90’s at least. 😉
    I know it’s an old theme and I am admittedly a poor website designer, but I am a decent coder and the process of finding and removing malicious code from an infected site is not a simple task.

    I am sorry for any confusing or unintuitive content and I assure you that it is not intentional.

    Of all your gripes here the one that stands out for me is that my plugin says that your key is not registered. I have checked your account and found that there are actually no sites registered to this email address. I can see that you did register 4 days ago but I honestly don’t know what happened to your registration.

    Furthermore, if it’s saying that your key is not registered it should then present the pre-filled registration form so that you can register the key. If it is not showing you this form on the Anti-Malware Settings page in your wp-admin then something is certainly wrong there. I know this malfunction can only affirm you lack of confidence in my plugin and my coding skills but I would like to help you get to the bottom of this. I believe there is a reasonable explanation for this glitch and I know that I can find it and fix this for you if you are willing to give me this chance to redeem myself.

    Would you be willing to send me a screenshot of the Anti-Malware Settings page and check the error console in your browser to see if there are any Javascript errors on that page? Alternatively, if you are willing to provide me with a wp-admin login to your site I will check it myself and let you know what I find.

    in reply to: Allowing iControl to Manage my Plugins, etc. #1764

    I am not familiar with iControl, does it use the XMLRPC feature? If so, you can allow access to you XMLRPC in the Firewall Settings or you can add the iControl server IP addresses to the “allow” list in your .htaccess file.

    in reply to: You have not donated yet! But I did! #1761

    I see your donation on my end. Everything should show up on your end too. Maybe you just need to refresh. If you still don’t see it then please send me a screenshot so that I can understand what’s missing.

    in reply to: Registered domain not updating #1759

    There may be a variation between the URL that you already registered and the URL that you are currently using to access your site. Just re-register you current URL from the pre-filled registration form on your current wp-admin page and it should work.

    in reply to: Folders full of .txt files left behind. Can't manually remove #1757

    There is probably a setting in your File Manager to show hidden files, but if the permissions are locked down then it may not help anyway.

    You may need to get your hosting providers help with elevated privileges so that they can remove those directories for you.

    It sounds like maybe you are having some kind of caching issue where you are getting mixed results from the update script, or maybe you server is not able to connect to my server properly for the automatic updates.

    If you would like to send me a wp-admin login for one of your sites so I can check it myself then you can email me directly.

    I see all three of your donations and a bunch of sites you have registered under this account, does it show your donations in your wp-admin for this site or does it say that you have not yet donated?

    Maybe the site you are asking about is registered under another account, what is your Key for this last site?

    in reply to: Cleaned Site – Strange issue #1745

    If those new drafts are not being generated by a local script (might not even be in the site directory, look for php files in the user’s home directory and check for cron jobs), then it could be a direct SQL injection using your DB credentials, otherwise it might also be entered from an admin’s local PC that is infected with a BHO or XSS exploit.

    in reply to: error downloading New Definitions #1743

    There must be some kind of overzealous protection (probably in your .htaccess file) that is stopping you from posting that update to your own admin.

    in reply to: Your server could not start a session #1741

    That is strange because I know it works for lots of other people using GoDaddy. I am not sure why your site will not start a session but it is usually due to a server configuration issue, like php.ini settings or the permissions on the /tmp/ directory (or wherever the session files are kept on your server).

    This is probably something you will need GoDaddy to look into for you as you may not know where to check these settings and you may not even have the access you need to fix it.

    in reply to: MW:JS:GEN2?web.js.script-injection.003 #1737

    @Durrant,
    I will need to see the whole script to add it to my definitions. If you already have the latest definitions and you are sure that it’s not already found then you can email me directly with the source code or the infected files or you can send me your wp-admin login so that I can view it myself.

    in reply to: Missed Malware in Head #1732

    This threat is actually already in my definitions. Do you have the latest definition updates installed? Which site is this on?

    in reply to: Unable to register site under my account #1729

    You can email me directly with the name of the site and the key, and also the current definition version installed on that site, and I will de-register to site so that you can re-register it under your email address.

    in reply to: Unable to register site under my account #1727

    You cannot re-register a site that is currently registered to someone else. You would need to get them to login to http://gotmls.net/members/ and transfer their registration to your email address. Re-installing the plugin will not affect the registration.

    in reply to: Invalid Token #1722

    This error means that the Nonce Token was not sent to the page. On what page do you get this error (what is the URL)?

    You can reply directly to my email if you do not want the URL posted on the forum.

Viewing 15 posts - 391 through 405 (of 700 total)