Unable to register site under my account

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This topic contains 3 replies, has 2 voices, and was last updated by  Anti-Malware Admin 7 years, 2 months ago.

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  • #1725

    Hi Eli,

    have just been asked to clean a site, the site already had a registered version of your plugin, but a donated one, so I deleted the plugin to try and register it under my account (donated) so I could scan the core files, but I am unable to register it to my account, how can I fix this please

    many thanks



    Anti-Malware Admin
    Key Master

    You cannot re-register a site that is currently registered to someone else. You would need to get them to login to http://gotmls.net/members/ and transfer their registration to your email address. Re-installing the plugin will not affect the registration.


    Hi Eli,

    thanks for your quick reply, unfortunately the owner of the site lost contact with the her previous developers on bad terms, so I don’t think she will be contacting them. I will copy the site into a folder on an existing wp site which has your plugin installed and scan it that way.

    Thanks again



    Anti-Malware Admin
    Key Master

    You can email me directly with the name of the site and the key, and also the current definition version installed on that site, and I will de-register to site so that you can re-register it under your email address.

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