Get Off Those Maliciously Loaded Scripts!
Download this free Anti-Malware Plugin for WordPress.

Greetings.

Eli wrote: “I recommend refreshing your login page before attempting to login.”

That seems to do the trick.

Thanks.

Best Wishes,

PRODOS

Dear Eli,

Thanks for your advice.

You have some other kind of login protection enabled on that site that is redirecting you.

I see there’s a plugin called “Limit Login Attempts“.

Could that be the culprit?

The first message you posted is related to my plugin redirecting you because your login page did not have the right key on it ….

Is the key you’re referring to the GOTMLS key?

If so, it’s definitely the right key since when I do finally get into the Dashboard I can see it in the GOTMLS “Anti-Malware” section.

… it may have been cached or you may have been on that page too long and the key had expired. I recommend refreshing your login page before attempting to login.

I don’t understand how a key can expire.

A bit confused about how this stuff works.

Anyway, I’ll try your suggestion next time I encounter this problem.

Thanks.

Best Wishes,

PRODOS

Thanks. 🙂

Greetings.

Reporting that this is no longer a problem.

Don’t know why, but now everything is working fine.

Best Wishes,

PRODOS

Dear Eli,

Thanks for your comment … and optimism! 🙂

Best Wishes,

PRODOS

Greetings Eli,

Thought I’d report that the automatic removal tool seems to be working well again.

I think you’re right, that the problem was with my server … which has been massively infected — to the point where it was slowing down.

It’s a nightmare, really.

My server provider (ServInt) has recommended I set up separate cPanels for each website in order to avoid sites infecting each other from within the server.

A massive hassle.

But some sites get re-infected after being cleaned, so I suppose I’m going to have to bite the bullet and follow their suggestion.

Best Wishes,

PRODOS

Dear Eli,

I was having a time-out problem with one of my infected sites. It had over 200 infected files.

You suggested:

… employ the fix-as-you-go method which means you click on the Automatic Fix button as soon as there is anything to fix but you let it keep scanning at the same time.

I tried that and it worked for a while.

Then a big batch of bad files came up and the Automatic Fix wasn’t able to handle it.

I restarted the scan and let it complete.

Then unchecked all the red-coloured bad files.

Then checked 10 of them at a time and ran the fixer on those. This worked.

A couple of times I tried a larger batch. At about 16 at a time the fixer started to time-out (i.e. it just kept churning away but never completing).

Currently my ADSL internet seems to be running slow. And using the modem’s WiFi (when I take the computer into the house) is even slower.

Perhaps when (hopefully) ADSL performance improves there won’t be all these time-out issues.

Even so, I think it might be helpful to have a way of unchecking all the infected files and to have a way of checking these files in batches. Maybe.

Best Wishes,

PRODOS
Melbourne, Australia

Dear Eli,

Thanks for your thoughts and advice.

I’m having better success with cleaning up my sites now that I’ve connected to my ADSL with the ethernet cord.

Still getting the occasional timing out, but eventually it works.

Best Wishes,

PRODOS