The official method would be to login to https://gotmls.net/members/ with that email address you first used and then transfer that registration to the new email address… but there is also a “secret” shortcut in your wp-admin that will bring up the pre-filled registration form again, just click on your registration key, then you can enter preferred email address a submit the form again to re-register under that new email.
This is usually caused by a script blocker or JavaScript error on the browser side. Please check the Console tab in your browser’s Inspector on that page to see if it tells you what is causing this. Also make sure that you clear the cache and disable any caching plugin on your site in case this is just a cached response.
Thanks for all the malware files. I have added all these to my definition updates. Let download the latest definitions and let me know if you find any more 
Thank your for informing me of this false positive. I don’t know what software they are using to make this determination but it is obviously wrong. I submitted a support ticket with MakersHost when you posted this support topic and have still not heard back from them, is that normal in your experience?
Based on the screenshot you provided I was able to make a guess that their detection might be because I am using the error_reporting function in my code for debugging server errors. I have just release a new plugin update without that debugging code to see if that resolves the issue. Could you please download the new version 4.21.84 of my plugin and see if it is still detected by your host?
Whatever vulnerability must have been on the server to allowed this infection in the first place might still be present. You will need to find the security hole and patch it. If these sites are on a shared hosting platform they could easily be infecting each other.
You need to review the log files on your server which correspond to the activity at the exact time of the infections. You can get all the infection times from the Anti-malware Quarantine page in your wp-admin. The activity in your log files at those times should lean you to the vulnerability that needs to be patched.
I have added these new variants to my definition updates. Thanks for sending me the full code. Please download the latest definitions and let me know if you find any more
It is not normal for a healthy site but it is a well know problem on infected site. It is not uncommon for certain infections to inject .htaccess files into every directory on your site, and those files should be cleaned using the automatic fix option on the scan results page in my plugin.
Sorry I missed this post, are you still having this issue?
The only clue I can see from your video is that there are a lot of Admin Notices warning about output buffer handlers. I would suggest that you start there because it cannot be good for your admin pages (especially my plugin’s scan page) to be running through a custom output buffer handler. If you deactivate all the plugins causing those warnings and the scan still does not start then you will need to look in your error_log file to see what is causing this (your video was not long enough to see if the page would eventually load with some error message).
Please let me know if you need any more help with this issue. Also note that a direct email to me will usually get you a faster response
This does not seem to be related to my plugin. I cannot recreate the issue. Can you confirm that the Author section of the Edit Post screen is there if your deactivate my plugin?
Most of them are probably skipped because they are binary files that do not contain code that could be executed on your server (like images and compressed files). Some may also be empty file and are skipped because they cannot contain malicious code if they contain no code at all
You should be able to click on the skipped files count and then hover over the files on that list to display the reason.
You can also change the comma separated list of file extensions that are skipped but that would only slow down the scan process with no better results.
In general I would say that this kind of issue is most commonly caused by some sort of Javascript error or CSP restrictions on your end. I can’t be certain without more information from you but you can check the Console in your browser to see what error is causing it to fail the reg-check.
Also, you you contact me directly via email then I can help you with any account specific questions, without posting personal details on the forum
For any account specific support you should email me directly so that I can reply privately with your private information.
I have sent a direct email to you with the receipt URL for this donation.
I don’t speak spanish well but I will try to help you find the answers you are looking for.
My plugin does not block specific IP addresses. The various firewall feature only block malicious activity on a case-by-case basis.
What server or service is being blocked and what makes you think it is my plugin that is blocking it?
No hablo bien español, pero intentaré ayudarte a encontrar las respuestas que estás buscando.
Mi complemento no bloquea direcciones IP específicas. Las diversas funciones del firewall solo bloquean la actividad maliciosa caso por caso.
¿Qué servidor o servicio está bloqueado y qué te hace pensar que es mi complemento el que lo está bloqueando?
I have released a new plugin update which should resolve this issue for you. Please download the new plugin version 4.20.92 and let me know if you are still having any issue with this.
It might be cache that is showing you that updates need to be downloaded. if you see that again try just refreshing the page to see if the it shows that the new updates were actually installed.
If it is still not showing that the updates are current then send me a screenshot of that page with your key visible so that I can see what else might be going wrong.
