Got stuck

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This topic contains 4 replies, has 5 voices, and was last updated by  Anti-Malware Admin 9 months, 1 week ago.

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  • #49071

    My site got hacked, then when I complete scan untuk 98-99% the status is

    Got Stuck (128) Got Stuck (256) Got Stuck (512) Got Stuck (1024) Got Stuck (2048) Re-Scanning …

    Please check this:

    https://pasteboard.co/KgsYkcd.png

    is it caused by malicious code?

    #49102

    Hi, i get the same on my site:
    Got Stuck (1024) Got Stuck (2048) Re-Scanning …/public_html/wp-content/cache/tmpWpfc/w1629327808

    9649 Folders Checked
    200 Minutes Elapsed
    99%

    2 Folders Remaining
    3 Seconds Remaining

     

    Can you help?

    #50835

    Mark Jones
    Member

    Same here-

    Got Stuck (512) Got Stuck (1024) Got Stuck (2048) Re-Checking Database for %<a %cialis%

    #89897

    Derek Harris
    Member

    Same problem, any solution or fix

    #96910

    Anti-Malware Admin
    Key Master

    This is a very general problem which can have many different kind of solutions depending on the actual cause. Nothing about any of these reports indicate what the root cause might be so I can only give general advice.

    Check you error_log files on the server to see if the actual PHP errors are being logged. These logs might tell you where the problem is coming from and could give you hints on how to fix it.

    Out of memory: Try increasing your memory_limit values in the php.ini file on your server.

    Failed to open or read errors: Check the owner and group permissions on the file or directory mentioned. Clear all file cache and disable caching plugins while running the scan.

    SQL query error: Check the table names and repair the table if needed.

    If you need more help to determine the actual cause of this issue on your site then please contact me directly for individual support.

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