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what was the owner before and what did you change it to? Is it the same as the owner on the other files in your WordPress site? Are you able to use the built-in plugin and theme editor within WordPress, or does that also not work?
So then the file owner must be different from the user that your webserver runs under. Can you change the owner of the file in you control panel?
It just needs to be writeable by your webuser, usually 644 will work, unless the file has a different owner.
Donations are voluntary on a sliding scale. Right now the default donation at the $29+ level will unlock all the extra features like Automatic Updates and a few Firewall options.
There is not an unselect feature, but if you follow my instruction from my last post then you won’t need to uncheck anything. Just clean as you go, in other words, start the complete scan and click on the Automatic Fix button as soon as there are 100 or so known threats to be fixed. Repeat this as the scan progresses and there will never be too many to fix at one time.
When you click the “…taking too long…” button, what error message do you get?
It may be too much for your server to handle cleaning 5,000 files in you pass. Does it clean some of them before the error message? You may be able to clean them in batches until there are few enough to handle without causing the error.
When I am cleaning a site that is as infested as yours is, I employee a technique that I call “Clean as you go”. It works like this: I start a Complete Scan and I watch the results as it progresses. Every time it finds about 100 or so infections I click the “Automatic Fix” button, but I don’t stop the scan, it still keeps going and finding more. This allows the popup results window to deal with the cleaning in smaller batches and by the time you are done scanning your final cleaning should only take a few seconds. Then you should run the Complete scan again to make sure you got them all.
Let me know how that works for you. If you still get an error message.
If you can see your registration when you are logged into gotmls.net but the domain name does not exactly match your site URL then you can just un-register your site, then go back to your wp-admin and re-register using the pre-filled registration form on the right-hand side of the Anti-Malware Settings page.
It is certainly possible that a bad infection could cause intermittent errors and server slowness, but I would if your host has any error_log files that might shed some light on the cause of the errors.
Be careful about mentioning malware infections to your host though, sometimes they will just suspend your account and not help you at all.
Do you still get this error? Sometimes the “502 bad gateway” is just something your host throws up when the server is having trouble. If you didn’t run the fix then it those files would not have been changed, so there would not be anything in the quarantine. If you want to send me access to your site then you can email me directly: eli AT gotmls DOT net
if you are still getting the “502 bad gateway” error then I would need your FTP login to look at these files.
It must be something specific to your site/server because I have not seen this problem before and I cannot recreate it on any of my test sites.
I would like to figure out what is causing this on your site, even if it’s just a conflict caused by another plugin. Would you be willing to give me access to your WP Admin so that I can troubleshoot it on your site?
If you want to email me directly with your WP Admin login then I will take a look at it. If this is a new threat then I can add it to my definition updates so that it can be found and automatically removed.
Both those error numbers refer to a NO_HTTP_REFERER error.
I guess the Protect WP Admin plugin is hiding your HTTP_REFERER when redirecting your login attempts.
The key you registered is for your domain with “www.” in front of it but somehow you manually registered your key to the domain without any Ws so it didn’t match. I have added the “www.” to the beginning of the domain that you registered so you can get the definition updates now.
You should always use the pre-filled registration form on the right-hand side of the Anti-Malware Settings page.
I see a key registered in your name, but you haven’t really given me anything to go on. Can you email me directly with a screenshot of the error or your WP Admin login so that I can tell what the problem is?
You shouldn’t need to whitelist anyone as it should only block brute force attack but you can add more IPs to the array on the first line of you wp-config.php file.
That first line should start like this:
< ?php if (!in_array($_SERVER["REMOTE_ADDR"], array("1.2.3.9", "1.1.1.6")) -
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