Clean up problem

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This topic contains 4 replies, has 2 voices, and was last updated by  Georgy Ava 8 years, 1 month ago.

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  • #1404

    Georgy Ava
    Member

    Hello, i did a 29+ donation but still can’t clean.
    Can you suggest me something?https://sitecheck.sucuri.net/results/aurorauniformspr.com

    Google safe browsing updates today but didn’t remove the site from blacklist

    #1408

    Anti-Malware Admin
    Key Master

    Thank you for your donation but it is not necessary to donate in order to clean your site, donations only unlock additional features.

    Did you download the latest definition updates?

    When you ran the scan, did it find and remove any Known Threats?

    after removing the threats you will still need to Request a Review in Google Webmaster Tools to have them take you off the blacklist. Submitting a current and clean XML Sitemap will also help expedite your sites search results returning to normal.

    #1409

    Georgy Ava
    Member

    no, donation was to support you. yes, i know how works your plugin because i did 2 successful cleanups with it. but on this one i can’t do anything more. all known threats removed, definitions updated, rescanned. same result. i clean 2 websites from google safe browsing list, but that aurorauniformspr.com not. please can you help me with that?

    #1411

    Anti-Malware Admin
    Key Master

    So you cleaned that aurorauniformspr.com site with the newest definitions but it is still blacklisted by Google.

    I see from Google’s Safebrowsing Diagnostic page that they updated info about your site today but I cannot see the details of what they found:

    https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html#url=aurorauniformspr.com

    Can you add my email address (eli AT gotmls DOT net) to the users in your Google Webmaster Tools account for that site?

    https://www.google.com/webmasters/tools/user-admin?hl=en&authuser=0&siteUrl=http%3A%2F%2Faurorauniformspr.com%2F

    #1414

    Georgy Ava
    Member

    i think i found the issue, will let you know if any changes

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