Anti-Malware Admin

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Viewing 15 posts - 316 through 330 (of 664 total)
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  • in reply to: Can't get into my admin…. help #1919

    Anti-Malware Admin
    Key Master

    Thanks for sending me your FTP info. I found that it was the wpjobboard plugin that was conflicting. Apparently that plugin is intercepting all ajax calls and it is overriding the proper WordPress response, thus it breaks my login protection and any other script that utilized a standard WordPress ajax call.

    I disabled that plugin by renaming the folder to xjobboard and the login page is now working properly. You should contact the plugin developer to request that they fix this but are at least provide you with a workaround. If you need to reactivate that plugin then you should turn off the login protection in the Anti-Malware Firewall Setting first.

    in reply to: Can't get into my admin…. help #1918

    Anti-Malware Admin
    Key Master

    That error number refers to a failure of the JavaScript on your wp-login.php page. In your case the initial ajax call is working but it returns a black script, so the code to validate your login is not loading at all.

    You also have another form of login protection on your login page, I’m not sure if that is interfering but I don’t think so.

    I think that there is something else intercepting the ajax calls and prematurely returning a blank response. I would like to help you get to the bottom of this and fix it so you can login again. Would you be willing to send me your FTP login so that I can find the source of the conflict?

    Please reply to this email directly, do not post you login information on this forum ;-)

    in reply to: wp-login vulnerability? AND WPS Hide Login Plugin #1910

    Anti-Malware Admin
    Key Master

    Yes, my plugin’s brute-force protection will help even if you change the login URL.

    in reply to: Revert did not work after failed quarantine #1907

    Anti-Malware Admin
    Key Master

    Thanks for sending me that whole file. I have updated the definitions so that threat will be correctly and completely removed in future scans.

    I am also working on fixing that bug that caused the revert link to fail for you…

    in reply to: Revert did not work after failed quarantine #1906

    Anti-Malware Admin
    Key Master

    Thanks for reporting this issue. Please send me one of the infected files so that I can see why it failed to clean it and fix this issue.

    in reply to: this website may be hacked; notification #1904

    Anti-Malware Admin
    Key Master

    You can click on the files listed on the scan results to see the contents and highlight the malicious code in those files that will be removed when you click the Automatic Fix button. After you run the Automatic Fix you can view the contents again to see that the malicious code was removed. If you keep checking those files and you find that they are in fact getting reinfected with the same threats sometime after the cleaning then you will need to look for the source of the infection or the security hole that is letting in this threat.

    You should check the access_log files on your server to see what activity was taking place at the exact time of the infection (the modified timestamp of the corresponding files).

    If there was nothing in your log files for that oresponding time then the infection is likely spreading from another site on the same server, possibly someone else’s site that is not even on your account. Shared hosting account are not sure and are one of the easiest ways for hacker to infect many sites with attack on a single vulnerability on your server.

    in reply to: this website may be hacked; notification #1871

    Anti-Malware Admin
    Key Master

    Did you scan again to make sure that the site is all clean (sometimes the hacked files are timed to come back if the original exploit is still presents)?

    Also, make sure you don’t have any caching enabled (cached files might still show old threats that have already been removed).

    If you are sure that there are no more threats and no caching then please email me a link to the infected pages so that I can inspect them (please don’t post the link on the forum).

    in reply to: Website 500 Error After Cleaning #1869

    Anti-Malware Admin
    Key Master

    Can you please email me that wp-blog-header.php file as an attachment so that I can see what is going wrong?

    in reply to: Nonce token error and other question #1866

    Anti-Malware Admin
    Key Master

    If by “I am having the same problem.” you mean that you are also unable to save any changes to your WordPress setting in any plugin then I cannot help you. I have already established tat this probmel has nothing to do with my plugin and I do not support any othe other plugins that you have mentioned.

    If you figure out why you cannot save changes to your database then you can post your solution here i=so that it might help other having the same issue but I suspect that it has something to do with your hosting or your database permissions.

    in reply to: Doesn't automatically Fix #1864

    Anti-Malware Admin
    Key Master

    Please, what does show up when you click “taking too long…” (a screenshot would be very helpful)?

    There must be somthing on your site that is blocking my script, we just need a clue as to what that might be. You could also check the error_log files on your server.

    in reply to: How Can I Tell if Site Clean? #1862

    Anti-Malware Admin
    Key Master

    It looks like your site is now clean. If you have a screenshot that shows evidence of a remaining infection, you can attach it to an email and send it directly to me.

    in reply to: How Can I Tell if Site Clean? #1860

    Anti-Malware Admin
    Key Master

    I don’t see any more threats. What 2 treats does Sitelock say you still have?

    I don’t know what you mean by “half threats”, my plugin provides an automatic fix button for any known threats that are detected.

    If you have any other info or questions can you send me a screenshot so I can see what you are referring to?

    in reply to: Doesn't automatically Fix #1858

    Anti-Malware Admin
    Key Master

    It shouldn’t take more than 30 seconds to fix the selected threats. If it is still going after a couple minutes you need to click the “taking too long…” button to see the error that is preventing the page from loading.

    You can also combine your registrations into one account registering them all under the same email address. If you login to http://gotmls.net/members/ using the password send to one of your emails then you can transfer that registration to one of your other registered emails.

    in reply to: Potential Threats #1841

    Anti-Malware Admin
    Key Master

    You need to download the definition updates and then the known threats will be marked in reg and my plugin can remove the malicious code for you automatically.

    in reply to: Pleae update #1837

    Anti-Malware Admin
    Key Master

    I replied to you directly but I think the email you gave was not correct. This threat is in my definition updates but I can see that you have not downloaded the latest definitions. If you want my plugin to be effective against the latest threats you need to download the latest definition updates.

Viewing 15 posts - 316 through 330 (of 664 total)