Anti-Malware Admin

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Viewing 15 posts - 151 through 165 (of 698 total)
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  • in reply to: Can I get back to a scan after the page closes? #40721

    Anti-Malware Admin
    Key Master

    First, let me clarify that when it the scan started 8 hours ago and has not finished it does not mean that the scan is still running, only that it never finished the scan.

    The scan can only run from an active browser window so if that windows was closed then the results of that incomplete scan were lost and you will need to start the Complete Scan over again.

    If this problem came about because the scan was taking a long time then maybe you could send me a screenshot after the scan has been running for a little while and I can try and guess what might be causing that. Normally the scan should only take around 30 minutes to an hours, even on a very large site.

    in reply to: GOTOMLS file detected as malware after update #38915

    Anti-Malware Admin
    Key Master

    Yeah, sorry, that is a false positive that I just fixed this morning. Please download the latest definition updates and this file will not be falsely detected again. Let me know if you need any more help.

    in reply to: Malware not being found #36055

    Anti-Malware Admin
    Key Master

    I have added this new threat to me definition updates.

    Please download the latest definition update and let me know if you find anything else I should look at.

    in reply to: Missing Donation & Invoice #34391

    Anti-Malware Admin
    Key Master

    Normally the donation automatically unlocks the premium features in the plugin for the key that you have already registered. In your case it looks like you registered some of your sites under your Owen email address and some under Office email address. You can re-register them all under the same address or else just transfer all the registration from one account to the other email account.

    You can email me directly, my email can be found on the right side links on the Anti-Malware Settings page in your wp-admin (or you can just reply to the notification of my response here, or the registration confirmation email that you got when you registered your site).

    in reply to: All my sites are down #34207

    Anti-Malware Admin
    Key Master

    A firewall like mine can stop many of the most common attacks from adversely affecting your site, but no firewall can stop your site from getting hacked, there are just too many ways for hackers to get into your server that a firewall cannot control. If you are using any firewalls and all you site got hacked then it sounds like it was either a root level attack on your server or else your account or control panel on the server was hacked. You need to talk to your hosting provider to secure the server and your account.

    If you need my help with anything here then you should contact me directly via email (do not share any personal info on this public forum):

    eli AT gotmls DOT net

    in reply to: wp-load.php after fix re-infected immediately #49823

    Anti-Malware Admin
    Key Master

    Just closing this topic since all threats mentioned here have been added to my definition updates. Please start a new topic if you have a similar issue and need more help.

    in reply to: server responded with 0 code #30413

    Anti-Malware Admin
    Key Master

    I have not heard of this issue before. Perhaps there is some plugin that has modified your upload parameters causing them to look more like some kind of attack. You can start by disabling all the Firewall Rules on my Anti-Malware plugin to confirm that it is my Firewall that is blocking your uploads. Then you can turn them back on one at a time to see which rule is causing this issue for you.

    You could also try disabling all other plugins to see which one is conflicting with my plugin’s Firewall rules.

    in reply to: Do you still need Wordfence #28645

    Anti-Malware Admin
    Key Master

    Both plugins block so intrusion attempts and both plugins can remove any malware we know about. It doesn’t hurt to have both installed at once and the more protection you have the safer your site will be ;-)

    in reply to: Submitting new malware #28642

    Anti-Malware Admin
    Key Master

    Thank you for posting this new variant. I just wanted to follow up and let you know that this was added to my definition updates so that it can be removed automatically.

    in reply to: Valid Noce Token not loading #18926

    Anti-Malware Admin
    Key Master

    The Nonce Tokens are automatically generated and stored as a transient record in your wp-options table every time you load the page. If you got this message once it was probably a fluke or you let the page sit for a day before starting the scan and the token really did time out. But if you load the Anti-Malware Settings page and then start the scan right away and it a it gives you this error message every time then it means that there is something wrong with your database that is preventing the Nonce Tokens from being stored at all, and this also means that other settings stored in the wp-options table cannot be saved either.

    Try to create a new record in that table, if it fails then check the error_log for any details that might explain why it doesn’t work. It might be that the Primary Key is not set to AUTO-INCREMENT or that the AUTO-INCREMENT value is it set lower that the highest value in the option_id column.

    in reply to: Admin access locked #18668

    Anti-Malware Admin
    Key Master

    This error might have been logged when you tried to run the Quick Scan if there were lots of files in the scan path or it was finding lots of threats a the the scan was taking a long time and so was thus unable to finish before your server timed out and killed the process. You might try running the Complete Scan instead of the Quick Scans. Also, you could cross-reference the times in your access_log and error_log files and compare those to see what you were doing on the site at the time of the error.

    As the error suggests there is no php process that is allowed to run for more than 60 seconds so that error is not connected with your inability to login for an hour.

    My plugin also does not ban you from login in for the span of a hour or any other length of time. I suspect that you have some other security plugin on your site that is causing these other issues.

    in reply to: Admin access locked #17752

    Anti-Malware Admin
    Key Master

    The Firewall options in my plugin never return a 403 Forbidden message but only use a 301 Redirect to block bad traffic, so that issue you were having must have been caused by something other than my plugin.

    in reply to: Core File Changes scan #17578

    Anti-Malware Admin
    Key Master

    I just installed the Core Files for WP 5.5 into my Definition Updates. Please make sure that the Automatic Update feature is enabled and click Save to download the latest definitions.

    in reply to: Auto Fix Files now – Crashed Website #15960

    Anti-Malware Admin
    Key Master

    I am very sorry for the trouble you had with this plugin. I have examined the file in question and found that, while the method they are using to include this JavaScript code is improper and may not be save, it is also not malicious and I can see how my existing definitions of this threat would leave the wp-fullcalendar.php file broken with a syntax error. So I have corrected this and released a definition update that will ensure that this file will not be broken by any future scan/fix runs.

    I am also concerned that the recovery link didn’t work for you. This is supposed to be a fail-safe that should ensure that any problem like this would be easy to revert and undo, even if it were to cause the site to crash. Can you tell me anything more about this? I can see that your server has some kind of firewall that appears to be blocking my plugin from employing the fix with a message: refused to connect.
    ERR_BLOCKED_BY_RESPONSE

    I have never seen this before and so I’m curious about what server would be blocking my plugins response that would have allowed you to fix this issue. Is there anything that you can share with me that might help me understand why this feature is blocked?

    I totally understand that you are not impressed by the awful experience that you had and I hope that you except my apology and my reassurance that I have taken steps to ensure that this will not happen again. I also with that you would have contacted me sooner, before you spent all that time fixing the files that got screwed up, because I would like to think that I could have helped you revert the changes without too much trouble and then maybe I also would have discovered why the recovery link was blocked on your server.

    Please let me know if you have any more information for me or if there is anything else I can help you with, but I will understand if your lost confidence in me and my plugin is irreversible. And I thank you anyway for the information that you have already shared, a s it has help to ensure that other will not have this problem with the wp-fullcalendar plugin.

    in reply to: Malicious Site Blocked! #14246

    Anti-Malware Admin
    Key Master

    Here is a list of caching plugins available for WordPress:

    https://wordpress.org/plugins/search/cache/

    All of these, by the nature of what they do, can make it difficult to remove all the malware on your site, as there purpose is to create copies of your site’s generated output (including any output generated by malware) and display that save code (even if it have malware in it).

    Additionally, some of these plugin may interfere with the scan process by intercepting the generated output from the scan results, thereby potentially slowing the scan or sometimes even altering the results before they are displayed.

    Therefore, it is generally advised to disable all caching and delete all cache files before scanning for malware on any site.

Viewing 15 posts - 151 through 165 (of 698 total)