Roman K

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  • August 10, 2021 at 8:07 am in reply to: Cannot make the scan tool work #48592

    Roman K
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    Hi,

    My site has been hacked and my hosting platform (Siteground) has blocked the site and only allow access when I provide them IP addresses to whitelist.

    This is what they say:

     

    If you will be using a service that cleans the files and scans them through an external network, please, contact the developers of the service (plugin) to provide you with the IP addresses that need to be whitelisted on our end, if the scanner is failing to scan the site files.

    Please help thanks

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