Rasmus Oejvind Nielsen

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  • September 8, 2024 at 2:57 am in reply to: Site unable to load after cleaning #135678

    Rasmus Oejvind Nielsen
    Member

    Hi again!

    Thanks for the quick response :)

    I recovered all of the removed files from quarantine, which restored the site to full function.

    I’ve tried a few different malware detectors, and the basic fact is that I don’t know enough to understand what to quarantine and what to leave as is. Any advice will be much appreciated, but my guess is that I’m going to need to get outside assistance to clean the site of hacked content.

    September 8, 2024 at 1:11 am in reply to: Site unable to load after cleaning #135666

    Rasmus Oejvind Nielsen
    Member

    Hi!

    I just ran the scanner for the first time, because I was hacked.
    The scanner found 63 infected items, and I pressed “fix it”.
    All 63 items were fixed, and according to the pop-up menu afterwards, the site was not broken.
    Now, however, I’m unable to load the site.

    I did all this without first installing a cache plugin. Should I empty my cache manually from the ftp server or is there some other action I might need to do?

    Any help much appreciated.

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