This plugin and this man (Eli) single-handedly saved our websites. Not only were all our VPS servers attacked, but he was also prepared to connect directly to our VPS and help us clean everything. We did not want him to do that—not because he was unwilling, but because this is not his responsibility, and we did not want to place an additional burden on his shoulders. Despite that, he still helped us and stayed in constant communication with us for months, guiding us through the entire process.
We have worked with hundreds and hundreds of plugins over the years, and this one is by far the best. Not only is the product itself excellent, but the support is exceptional: the best support, the best email communication, and the highest level of professionalism we have experienced overall.
If you have not purchased this app yet, you absolutely should. We have purchased it multiple times—not only because we manage several websites that this plugin protects, but also because we want to support its continued development. This plugin deserves to stay alive and grow.
People, we all need this plugin. And more importantly, we all need people like Eli.
Following my policy of making another donation each time the plugin detects and clears some malware, I have just made another donation.
I hope other users adopt the same policy of supporting this fantastic plugin - surely each time it finds and clears up an infection is worth at least at least an hours pay? -- Will Chapman