Unable to revert changes

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This topic contains 1 reply, has 2 voices, and was last updated by  Anti-Malware Admin 9 years, 11 months ago.

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  • December 15, 2014 at 12:14 pm #1037

    Andrew Wessels
    Member

    Hi there,

    I ran the auto-fix and something went wrong with the website. I tried to click “revert the changes”, but nothing happens. The whole website is now down and giving a parse error. I fixed the parse mistake, thinking that might free up the process, but that just gives a white screen on the site and still no reaction when the revert link is clicked.

    Thanks for this tool & your help!

    December 15, 2014 at 1:34 pm #1038

    Anti-Malware Admin
    Key Master

    Do you see any errors in your error_log file?

    What page did you have to fix the parse error on, and can you send me that file so I can look at the code, or better yet can you send me direct access to your FTP server so I can fix it for you?

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