Site keeps getting reinfected

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This topic contains 2 replies, has 2 voices, and was last updated by  Dianna Stark 8 years ago.

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  • March 21, 2016 at 4:21 pm #1529

    Dianna Stark
    Member

    Hi: Your plugin cleans my site successfully, but a few days later I have the same problems again–redirect hack to spam sites. I run the plugin again–it works for a couple of days. Any thoughts

    March 22, 2016 at 6:52 am #1534

    Anti-Malware Admin
    Key Master

    It sounds like whatever security hole allowed this hacker to exploit your site is still there. If you have run a Complete Scan on your entire site but the same threats keep coming back then the root of the problem might not be inside this site at all.

    Is this site hosted on a shared server with other sites? Is possible that one of the other sites on this server is infected and that infection is spreading onto your site.

    March 22, 2016 at 7:12 am #1535

    Dianna Stark
    Member

    Interesting–yes that is a possibility. I will investigate–thank you.

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