Reply To: New definitions are not updating

Home › Forums › Support Forum › New definitions are not updating › Reply To: New definitions are not updating

March 4, 2016 at 8:24 am #1463

Rocío Márquez
Member

Same happens to me. I installed last version, increased post_max_size, even upload size limit, but it does not work. As soon as you click “update definitions” (mine is in spanish), it goes blank and nothing happens.

I contacted my host provider and the assure there is NO firewall working.

So, as its first install, it won’t recognize any malware.

Any idea?

Thanks a lot.