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December 1, 2016 at 7:35 am
#1708
Hi! Thanks for your answer. It is a shared hosting account but it’s the only web site I have. If the root vulnerability is still there after cleaning everything (or at least thinking I’ve cleaned everything) does it have to do with wordpress? Could it come from a site that’s not mine?. If it’s a server vulnerability wouldn’t the hosting provider have to give me assistance?
Sorry for so many questions but I’m sort of alone with this problem and I’ve tried everything that’s on my hand.
Regards and thank you,
c.