have just been asked to clean a site, the site already had a registered version of your plugin, but a donated one, so I deleted the plugin to try and register it under my account (donated) so I could scan the core files, but I am unable to register it to my account, how can I fix this please
You cannot re-register a site that is currently registered to someone else. You would need to get them to login to http://gotmls.net/members/ and transfer their registration to your email address. Re-installing the plugin will not affect the registration.
thanks for your quick reply, unfortunately the owner of the site lost contact with the her previous developers on bad terms, so I don’t think she will be contacting them. I will copy the site into a folder on an existing wp site which has your plugin installed and scan it that way.
You can email me directly with the name of the site and the key, and also the current definition version installed on that site, and I will de-register to site so that you can re-register it under your email address.
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Thank you very much! Your plugin rescued my website and saved me a lot of time by not having to use the backup to restore it. I did few other scans from some 'pro' antivirus plugins, but nothing seemed to work, and they ask for a lot of money to go premium with no guarantee that it's going to solve the problem... With your plugin it's different, I could test it first. Thank you so much! It was a pleasure to send my donation too. -- Przemyslaw Jarocki
You're doing a fantastic job Eli and my sites are looking good.:) -- Peter