Reply To: cannot update the definitions

August 15, 2012 at 1:09 pm #397

Member

Thanks for the fast reply. I did change to this server last week. They have a terrible service, with a bad support as well. The sales department did a very nice job selling it to me. I am sorry that the 30 day money back guarantee was a lie too: “only for specific technical problems”….
Sometimes I can’t even upgrade a WordPress installation or theme..
Anyways, you may have your answer now: it does not work with low resources servers… still, nice to be able to contribute. Anything else I could try?
Can I maybe download the definitions myself and try to use it after that?

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Eli, you continue to have my eternal appreciation for your work and this wonderful plugin!!! Thank you again so much for your time and willingness to be a help in this world!

Sherry
-- sherry b.

Eli, Get these Fresh Comments on Top, We just made another $50.00 Donation and will make another $50.00 donation in 3 - 5 days.

This expanded protection is critical, and you have been a blessing.

I hope people realize the time and effort you have put in and learn to appreciate its value with contributions
-- Tommi

Great plugin! My blogsite was getting repeatedly infected. I paid $$$ to a self-proclaimed WordPress dev shop to get it cleaned. They took my money and claimed to have cleaned up my site but it got reinfected within hours after reinstallation. I then stumbled upon GOTMLS. I ran the plugin. It worked as advertised. 10 days later, my site is still free of infection (knock on wood!). Another thing I love about Eli S is the empathy and clarity in his communications. Anyone who is looking for a solution to a malware problem is not out on a walk in the park, to put it mildly. Unlike the brush-off tone used by many IT folks, Eli's comments totally speak to the user's state of mind.
-- Ketharaman Swaminathan

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