Unable to scan core files

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This topic contains 3 replies, has 2 voices, and was last updated by  Anti-Malware Admin 9 years, 2 months ago.

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  • September 15, 2015 at 8:19 am #1248

    Simon Revill
    Member

    Hi

     

    Even though I have paid to subscribe I am able to download new definitions BUT am now unable to select to scan core file changes

    I don’t know if this is related but I’m also unable to update plugins for some reason

    Any ideas

    Thanks

    Simon

    September 15, 2015 at 10:53 am #1249

    Anti-Malware Admin
    Key Master

    Did you just upgrade to the new version of WordPress?

    When you change the version of WordPress that you have installed the Core Files definitions need to be updated too. This can be done by checking the automatic-update button and starting a Complete Scan.

    September 15, 2015 at 10:56 am #1250

    Simon Revill
    Member

    Hi

     

    Yes new version of WP and I have done the definitions update – however it doesn’t allow the core files to be selected – I also can’t update the malware plugin

    September 15, 2015 at 11:16 am #1251

    Anti-Malware Admin
    Key Master

    As I said, you need to install the Core File definitions by checking the automatic-update box and starting a Complete Scan.

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