Home › Forums › Support Forum › Scan/Read errors
This topic contains 3 replies, has 2 voices, and was last updated by Nek Pav 2 weeks, 4 days ago.
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December 1, 2024 at 4:06 am #142266
Hi Eli.
Just installed your plugin in 2 sites of mine and so far looks working like a charm!
1st site just finished scanning and i got he following Scan/Read errors.
They dont look like wordpress files, is tha right?
Shall i manually remove them?
Thanks a lot for your plugin!
…/public_html/index1.php
…/public_html/networks.php
…/public_html/pages.php
…/public_html/plugins.php
…/public_html/product.php
…/public_html/wp-admin/32QvNhkrSIj.php
…/public_html/wp-admin/click.php
…/public_html/wp-admin/defaults.php
…/public_html/wp-admin/item.php
…/public_html/wp-admin/mah.php
…/public_html/wp-admin/networks.php
…/public_html/wp-admin/ovapptqth.php
…/public_html/wp-admin/network/theme-inskvtz.php
…/public_html/wp-admin/network/theme-insmkhg.php
…/public_html/wp-content/options.php
…/public_html/wp-content/sfUPIH1gD8x.php
…/public_html/wp-content/wp-log1n.php
…/public_html/wp-includes/function.php
…/public_html/wp-includes/index.php
…/public_html/wp-includes/lXpVk9I5jUu.php
…/public_html/wp-includes/plugins.php
…/public_html/wp-includes/wp-configs.php
…/public_html/wp-includes/Requests/src/Exception/Transport/index.php
…/public_html/wp-includes/blocks/template-part/yjkbyiia.php
…/public_html/wp-includes/customize/podabisa.php
…/public_html/wp-includes/js/tinymce/plugins/charmap/index.php
…/public_html/wp-includes/js/tinymce/plugins/textcolor/networks.phpDecember 1, 2024 at 10:28 am #142276I agree that those files do not look like WordPress core files, but I would causation you against deleting them if you don’t know what they do or how they are tied into your WordPress install. If any of those files are included anywhere or if the functions or classes defined in them are used in any other included files then just deleting them may cause a fatal error on your website. It would be better to figure out why there is a Read error when my plugin scans them and fix that so that they can be fixed automatically.
If you hover over the file names in that list of errors, does it say why they were not able to be scanned?
Also, are there any error logged in the error_log files on your server that might explain why these files could not be scanned?
If it’s a memory error then try increasing the memory_limit value in the php.ini file on your server?
You can also try downloading these files via FTP and sending them to me so that I can check them myself (but the scan error might have more to do with your server or website configuration then anything to do with the files themselves).
Please let me know if there is any other way I can help you figure this out.
December 2, 2024 at 8:33 am #142358Hi and thanks for your support!
I cleaned all sites yesterday, I used your plugin, wordfence and server extension ImunifyAV… but today i show one site so far hacked again!
Is there a way of getting in touch with you? Can you please provide me with your email? Or send me an email and I will answer back!
Thanks again!
December 2, 2024 at 10:08 am #142366I ve sent you an email with a couple of files to have a look!
Thanks!
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