Right Sidebar Does Not Display Register

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This topic contains 6 replies, has 2 voices, and was last updated by  Anti-Malware Admin 9 years, 2 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 8, 2015 at 4:15 am #1236

    Russell Murray
    Member

    First, this is an amazing plug-in.  Thanks so much.  I have a site which did not display the Register button.  The plugin installed, of course, and it displays a key; however, no section to register.  The center column notes “Download the new definitions (Right sidebar) to activate this feature.”  Thanks.

    September 8, 2015 at 7:29 am #1237

    Anti-Malware Admin
    Key Master

    Does it display the other buttons in the Updates & Registration section, like “Check for Definition Updates Now!” or “Download new Definitions!”?

    Can you send me a screenshot?

    September 9, 2015 at 2:32 am #1238

    Russell Murray
    Member

    Thanks for the reply. Here’s a screenshot of the page:

    September 9, 2015 at 2:35 am #1239

    Russell Murray
    Member

    I tried to embed the image in the prior post, but I don’t think it worked, so here is a link:

    September 9, 2015 at 7:17 am #1240

    Anti-Malware Admin
    Key Master

    You can’t post any HTML here. Can you try just pasting the URL without any formatting or HTML tags?

    You can also just email it directly to me if you want.

    September 11, 2015 at 6:46 am #1244

    Russell Murray
    Member

    Here is the URL — http://russell-murray.com/wp-content/uploads/2015/09/2015-09-09_8-27-43.jpg

    Thanks.

    September 11, 2015 at 12:03 pm #1245

    Anti-Malware Admin
    Key Master

    I think there must be something that is blocking the external JavaScript from loading in your browser. Can you check your browser’s Error Console and/or the Element Inspector for any errors on that page?

    Also try another browser, maybe even on another computer, to see if the results are any different.

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