registered on GOTMLS account but says not registered on WP

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This topic contains 5 replies, has 3 voices, and was last updated by  Anti-Malware Admin 5 years, 1 month ago.

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  • June 19, 2019 at 10:59 am #2300

    ludovic V.
    Member

    Hi Eli,

    Thanks again for this great plugin! i just registered a website on my account – it appears here under my profile as registered, but on my website it keeps asking me to register. even after refresh… can you assist please?

    June 19, 2019 at 4:13 pm #2302

    Anti-Malware Admin
    Key Master

    It might just be that the page on your site is cached and not showing updated registration info.

    If you clear your cache and refresh the page and it still does not show that the site is registered then can you please send me a screenshot of that page?

    November 11, 2019 at 9:12 am #2373

    Christian Donica
    Member

    I am also having this same problem, and clearing the cache didn’t seem to do anything.  How can I send you a screenshot of the page?  (I don’t see a button here to upload a picture.)

    Thanks!

    November 11, 2019 at 12:53 pm #2374

    Anti-Malware Admin
    Key Master

    You can always email me directly with screenshots any other personal information that you don’t want to post here.

    November 12, 2019 at 8:25 am #2375

    Christian Donica
    Member

    Great, thank you!  I cannot find your email address anywhere on this website.  Can you post it here so I can send you a screenshot?

    November 12, 2019 at 10:00 am #2376

    Anti-Malware Admin
    Key Master

    There is and “Email Eli” link on the Anti-Malware Settings page in your wp-admin, or you can reply directly to and email notices that you receive from my site (like this one you got when I replied ; )

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