Problem with Site.

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This topic contains 1 reply, has 2 voices, and was last updated by  Anti-Malware Admin 1 year, 3 months ago.

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  • September 14, 2023 at 10:25 am #108302

    Yan Minkovitch
    Member

    hello. I installed and ran your tool. After the run the system confirmed the removal of mallware with no errors. After finishing the task I navigated away and got the following message. There has been a critical error on this website.Learn more about troubleshooting WordPress..  After trying to log backinto the wordpress I keep getting the same error that it broke the site. How can i revert the action now?

    September 14, 2023 at 3:30 pm #108315

    Anti-Malware Admin
    Key Master

    There is a recovery option on the results page that uses the backup in your Anti-Malware Quarantine, but your site appears to be block by some additional security measures that require htaccess authentication. Can you please contact me directly by replying to this email notification so that I can help you recover the damaged file?

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