Plugin is not updated after donating the 29$

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This topic contains 3 replies, has 2 voices, and was last updated by  Anti-Malware Admin 4 years, 7 months ago.

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  • May 23, 2020 at 11:08 am #8555

    Anonymous

    Hi,

    I have donated 29$ for plugin updation but after donate we did not receive any update on the Concept bb website plugin. I have tried to download a new definition but refuse due to update. I have all details related to payment. Is there anyone who can help me what is that issue and how I can resolve that. Thanks

    May 23, 2020 at 1:07 pm #8568

    Anti-Malware Admin
    Key Master

    The donation was automatically applied to your registered Key for that site. You should now enable the Automatic Update feature on the Anti-Malware Setting page in your wp-admin, then click Save and the Core Files Definitions will be installed automatically.

    If you do not see the option that I am talking then please send me a screenshot so that I can help you further.

    May 23, 2020 at 3:58 pm #8578

    Anonymous

    I have tried that but not working. Here you can check the screenshot. https://prnt.sc/smmr1c

    May 23, 2020 at 4:18 pm #8584

    Anti-Malware Admin
    Key Master

    I see that your site is actually registered correctly under this account, so maybe there is some kind of JavaScript blocker that is breaking the registration check on your end. Can you check the Console tab on your browser’s Inspector to see there are any JavaScript errors on that page?

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