Fixing [filepath] … hangs

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This topic contains 2 replies, has 2 voices, and was last updated by  Anti-Malware Admin 7 years ago.

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  • November 23, 2017 at 12:19 pm #1960

    Bret Brizzee
    Member

    Hello!

    1. Thank you for devoting time to such an amazing plug-in. You’re awesome.

    2. I’ve used this on several WordPress installations with great success.

    3. I’m a bit stuck on one of my installations – it hangs on the first “Fixing … ” line and never completes processing. This hasn’t occurred on any other installations. Any recommendations logs or other places I could look to troubleshoot?

    Thanks so much!

    November 23, 2017 at 2:41 pm #1961

    Bret Brizzee
    Member

    Hello again – I figured it out!

    I switched on debugging in wp-config.php:


    ini_set('log_errors',TRUE);
    ini_set('error_reporting', E_ALL);
    ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

    Attempted to fix files again and saw the following error in error_log.txt:


    [24-Nov-2017 00:37:39 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 14255 bytes) in /home/redacted/public_html/wp-content/plugins/gotmls/images/index.php on line 76

    Increased the memory limit in wp-config:


    define( 'WP_MEMORY_LIMIT', '256M' );

    And voila! Fixing completed successfully!

    November 24, 2017 at 7:20 am #1962

    Anti-Malware Admin
    Key Master

    That’s great that you figured it out, and thank you so much for posting your solution here for others to see.

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