ERROR07210907

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This topic contains 1 reply, has 2 voices, and was last updated by  Anti-Malware Admin 4 years, 4 months ago.

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  • July 21, 2021 at 9:52 am #47241

    Pablo Corona
    Member

    Hello

    First of all: we love this plugin, we think that it should get a great investment because it is so powerful and well done than this plugin could easily become an example of good practices for security.

    Our problem: We needed to uninstall and then reinstall the plugin. When trying to register the plugin again under this same account, it opens this same page, proceeds to register (you can see the key listed) but when returning to the Wordpress the signs are still red as if it was not registered :(. If we try to register again then the error described at the title appears.

    What can we do? Thanks in advance for kind response.

    August 29, 2021 at 12:42 pm #49829

    Anti-Malware Admin
    Moderator

    Sorry for the late reply, I didn’t get the notification that you had posted a new topic.

    That error means that your site is already registered. If you don’t see that your site is registered in your wp-admin and it is asking you to register again then you probably have something on your end that is caching that response. Try clearing your cache and refreshing your browser and if that doesn’t do it then check that there are no caching plugins enabled that might be caching the registration checking script on your wp-admin page.

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