Error 524 a timeout occurred

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This topic contains 3 replies, has 2 voices, and was last updated by  Alex Savy 4 years, 10 months ago.

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  • February 10, 2020 at 7:09 am #2404

    Alex Savy
    Member

    Help me, please. I have just donated.

    I started a complete scan and the server is giving me error 524. I just found a topic where you said that I need to restart the Complete Scan but I can’t get access to my admin because of that issue.

    How can I stop this process?

     

    February 10, 2020 at 7:34 am #2405

    Alex Savy
    Member

    Sorry, I forgot to mention that it’s for my other website (not the one that is mentioned in this account). I see the following issue in my log file:

    Failed to read FastCGI header, referer: /wp-admin/admin.php?page=GOTMLS-settings

    Error dispatching request to : (polling), referer:

    I renamed the folder with this plugin – the issue was still remaining, then I removed that folder – the issue is still remaining.

    Please help me.

    February 10, 2020 at 10:02 am #2406

    Anti-Malware Admin
    Key Master

    What site is this error on?

    That issue is with your site’s configuration on the server not specifically with my plugin. First you need to fix the bug that is causing this error, then you can try the complete scan again.

    Can you send me the error_log file so that I can try to help you pin down the root cause of this issue?

    February 10, 2020 at 10:38 am #2408

    Alex Savy
    Member

    Just fixed it by restarting PHP.

    Thank you for your help.

     

     

     

     

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