Can't get back in my site

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This topic contains 4 replies, has 2 voices, and was last updated by  Anti-Malware Admin 1 week, 3 days ago.

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  • #148855

    Kade Dugas
    Member

    Keep getting this page when trying to log in to admin area…please help

    15772423: NO_SESSION_ID
    You have been redirected here from trucentral.ai which is protected by GOTMLS Anti-Malware

    • This topic was modified 1 week, 6 days ago by  Anti-Malware Admin. Reason: removed links
    #148860

    Kade Dugas
    Member

    This happened right after I donated.

    #149004

    Anti-Malware Admin
    Key Master

    This is due the the Brute-Force Login Protection that you enabled, not because of the donation.

    The NO_SESSION_ID error means that your browser was not able to sustain a persistent session during the login process. This could be caused by any number of methods of disabling cookies in your browser, or else something wrong on the server that is preventing PHP from managing the session files for your connections. It could be a permission issue or a read-only partition any some other misconfiguration of PHP on your server.

    I see that you have disabled the Brute-Force Login Protection on your website so the issue is no longer present on your login page. If you would like to try enabling this protection again find you are still having this issue with it then I can look at it for you.

    Please email me directly for a quicker response and we can work on this to see what is causing the problem and I will find the solution for you.

    #149135

    Kade Dugas
    Member

    Hi Eli,

    I know the donation didn’t cause it, I have a developer working on the site at the moment and would like to add the Brute Force Protector when they complete their work in the next few days. Can you give me your direct email address, please?

     

    Thanks

    #149163

    Anti-Malware Admin
    Key Master

    All notifications on my site come from my email address so you can just reply directly to any of the emails you got from my site so far and they will go directly to me.

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