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March 14, 2025 at 3:05 am
#149940
Can you please try the Complete Scan again but this time have the Network and Console tabs open in your browsers Inspector so that we can see if there are any errors preventing the scan from continuing after a minute or two?
Also, you should enable the automatic update feature to get the Core File definitions too if you have not already done that. It will not fix this issue but it may speed up the scan a bit once we get that going.