Reply To: complete scan freezes every time

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February 4, 2014 at 11:53 am #909

Anti-Malware Admin
Key Master

Thanks for the login info. I am all done with the scan now. It was very slow and took several hours to complete because there are over 27000 sud-directories full of cache files in the w3tc folder and you do not even have that plugin installed. I suggest you delete the whole w3tc folder inside wp-content (you need to do this via FTP). Just delete the w3tc folder inside wp-content, but not the wp-content folder itself. This will allow the Complete Scan to finish in minutes instead of hours.

I’m all done on your site if you want to change your password, or let me know if you need more help with anything.

Aloha, Eli