Reply To: Can I get back to a scan after the page closes?

Home Forums Support Forum Can I get back to a scan after the page closes? Reply To: Can I get back to a scan after the page closes?

#40721

Anti-Malware Admin
Key Master

First, let me clarify that when it the scan started 8 hours ago and has not finished it does not mean that the scan is still running, only that it never finished the scan.

The scan can only run from an active browser window so if that windows was closed then the results of that incomplete scan were lost and you will need to start the Complete Scan over again.

If this problem came about because the scan was taking a long time then maybe you could send me a screenshot after the scan has been running for a little while and I can try and guess what might be causing that. Normally the scan should only take around 30 minutes to an hours, even on a very large site.