new definition file is available.

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This topic contains 2 replies, has 2 voices, and was last updated by Anti-Malware Admin Anti-Malware Admin 3 years, 2 months ago.

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  • #806

    When I click on a new definition file is available it takes me to my website.  I can’t seem to get the new definitions.


    also this shows up at top of page:  Another Plugin or Theme is using ‘C_Photocrati_Resource_Manager::get_buffer’ to handle output buffers.
    This prevents actively outputing the buffer on-the-fly and will severely degrade the performance of this (and many other) Plugins.
    Consider disabling caching and compression plugins (at least during the scanning process).


    how would i know which plugin it would be?

    Anti-Malware Admin
    Anti-Malware Admin
    Key Master

    The definition Update is being blocked on your site by a firewall plugin that is setup to redirect you to your home page if you try and post any Hexadecimal values. Just deactivate the firewall plugin to do the update or add your IP address to the white-list in the firewall setting.

    As for the output buffer handler, you may have something called Photocrati_Resource_Manager installed that may interfere with the scan process. My scan may still work fine but if it seems frozen or gets stuck while scanning see if you can deactivate Photocrati_Resource_Manager and try the scan again.

    Please let me know if I can be of any further assistance.

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