Sending me the zip file won’t either of us any good. You need the whole site (DB included) UNZIPPED and configure on a webserver in order to properly clean it and get it working again. The error_log files are the key to your success. Let me say that again, another way, you need to find your error_log files. The error_log files are essential to debugging any problem with any site, it’s worth you doing the research to find you error_log files. Please do that regardless, you’ll thank me later
Moving on, you said you have another site that is able to run the scan but there are still infected files, can you please elaborate?
You can send me the files that are still infected, directly to my email.