Anti-Malware Admin

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Viewing 15 posts - 541 through 555 (of 631 total)
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  • in reply to: Auto Remove #1061

    Anti-Malware Admin
    Key Master

    As it says, those “Potential Threats” are probably not malicious, and blindly removing them could cripple WordPress. What you need to worry about are the Known Threats.

    The big red warning sign that you are getting is because your site is blacklisted. That means your site was probably infected with malware but it does not mean you still have that malware. Did my plugin already find and clean any Known Threats?

    You can get more info about that big red warning by going to the Security section of your Google Webmaster Tools. This should tell you what pages were infected and when those infections were last see on your pages.

    Please let me know what you find in your Webmaster Tools, and feel free to send me those potential threats if you want me to look them over to make sure they are not malicious.

    in reply to: Auto Remove #1058

    Anti-Malware Admin
    Key Master

    It will fix Known Threats and Back-doors that it finds on your server and can also block some of the most common types of attacks.

    in reply to: malware in wp-snapshots/…database.sql #1056

    Anti-Malware Admin
    Key Master

    My plugin cannot scan only a specific path that is not an option on the Settings page without a little hacking. What says the options-admin.php file is infected if my plugin does not detect it?

    If you want to send me your WP Admin login then I would be willing to take a look at it for you.

    in reply to: Internal Server Error #1048

    Anti-Malware Admin
    Key Master

    Can you tell what is causing the error? Does your server have an error log?

    If you want to send me your FTP login info I will fix it for you.

    in reply to: Website gets forwarded to unknown site #1040

    Anti-Malware Admin
    Key Master

    Hi Frank,
    Let me first make sure I understand the issues you are having on these other two sites. Are you seeing active redirects or spam links on these webiste or just the warning that they may contain harmful content?

    If it’s just the warning then that just means your sites are blacklisted. Google and others cache your pages and may warn visitors about malware that you have already cleaned up. You need to go to your Google Webmaster Tools and Request a Review of your sites to get them off the blacklist so that warning goes away.

    If you are seeing active malware on these site or Google Webmaster Tools displays infected URLs with a date that was after you cleaned them then you can send me your WP Admin login for that site and I will check it out.

    in reply to: Unable to revert changes #1038

    Anti-Malware Admin
    Key Master

    Do you see any errors in your error_log file?

    What page did you have to fix the parse error on, and can you send me that file so I can look at the code, or better yet can you send me direct access to your FTP server so I can fix it for you?

    in reply to: Website gets forwarded to unknown site #1035

    Anti-Malware Admin
    Key Master

    Thanks for sending me your login. I found the conditional redirect and added it to my Definition Update. After downloading the update on your site my plugin was able to automatically remove this threat.

    Please let me know if there is anything else.

    in reply to: Website gets forwarded to unknown site #1034

    Anti-Malware Admin
    Key Master

    Yes, I can help. Can you email me directly with your WP Admin login? FTP credentials may help too, as these conditional redirects can sometimes be hard to find. I’ll check it out and let you know what I find as soon as I can.

    in reply to: White Screen of Death #1029

    Anti-Malware Admin
    Key Master

    Thanks for sending me your FTP and AP Admin credentials. I first restored all the infected files that my plugin cleaned to see if that would fix your site but that was not the problem and your site still did not come up. Then, while looming for the cause, I noticed that the permissions on all the files in your html directory were 555, this did not seem right. So, I wrote a script to change all the file permissions to 644 and all the directory permissions to 755. That fixed it and once you updated the database credentials in the wp-config.php file your site was working again.

    I have finished the Complete Scan once more and fixed all the infected files again. Nothing broke and the permissions are still all right. I’m not sure how the permission on every file got changed to 555, maybe you had something else going on around the same time, or somebody else was working on it too, any ideas?

    in reply to: Output Buffers #1026

    Anti-Malware Admin
    Key Master

    I just wanted to make sure you knew that I have added this code to my definition updates and I haven’t seen it come up any more. I think your site is clean now but if you do get re-infected please email me directly so I can check the file stats before you clean it. The timestamps on the infected files are critical to determining where the exploit is coming from if there is still a vulnerability on your site.

    in reply to: Output Buffers #1022

    Anti-Malware Admin
    Key Master

    If you still need help with this you can email me directly with your WP Admin login.

    in reply to: unable to register #1019

    Anti-Malware Admin
    Key Master

    I see that your site is already registered.

    If you are still getting that “could not find server” message then you should check your browser security settings to see if it is blocking external javascript from loading. You can also check your browser’s error console to if it’s throwing a specific error message, or just try a different browser all together.

    Please let me know if you figure it out or if you need more help.

    Aloha, Eli

    in reply to: Known Keep rebuilding #1017

    Anti-Malware Admin
    Key Master

    If you send me your WP Admin I can take a look at it for you. You can email info directly to me: eli AT gotmls DOT net

    in reply to: How to scan folder in root? #1014

    Anti-Malware Admin
    Key Master

    Thanks for sending me your login. The public_html directory is the root of your site and there were some new threats found there. I added them to my definition update and moved them to the quarantine along with the rest of another threat that was fond on the last scan. There were no Known Threats on the USER directory above public_html so I think you are ok there.

    Please let me know if there is anything else.

    in reply to: How to scan folder in root? #1013

    Anti-Malware Admin
    Key Master

    What site is this for?

    If you want to send me the WP Admin login I will look at it for you. You can email me directly: eli AT gotmls DOT net

Viewing 15 posts - 541 through 555 (of 631 total)