When you click the “…taking too long…” button, what error message do you get?
It may be too much for your server to handle cleaning 5,000 files in you pass. Does it clean some of them before the error message? You may be able to clean them in batches until there are few enough to handle without causing the error.
When I am cleaning a site that is as infested as yours is, I employee a technique that I call “Clean as you go”. It works like this: I start a Complete Scan and I watch the results as it progresses. Every time it finds about 100 or so infections I click the “Automatic Fix” button, but I don’t stop the scan, it still keeps going and finding more. This allows the popup results window to deal with the cleaning in smaller batches and by the time you are done scanning your final cleaning should only take a few seconds. Then you should run the Complete scan again to make sure you got them all.
Let me know how that works for you. If you still get an error message.
There is not an unselect feature, but if you follow my instruction from my last post then you won’t need to uncheck anything. Just clean as you go, in other words, start the complete scan and click on the Automatic Fix button as soon as there are 100 or so known threats to be fixed. Repeat this as the scan progresses and there will never be too many to fix at one time.
Following my policy of making another donation each time the plugin detects and clears some malware, I have just made another donation.
I hope other users adopt the same policy of supporting this fantastic plugin - surely each time it finds and clears up an infection is worth at least at least an hours pay? -- Will Chapman
Thanks so much for your hard work - really appreciated . I have donated to the cause - keep up the good work!
Happy New Year,
Ruthie Phillips -- Ruth Phillips
I heard about your plugin from Michael Stelzner of Social Media Examiner, and while I do not believe my sites are under or have been under attack, I am installing your plugin on the multiple sites I manage for myself and my clients. I just want you to know you are appreciated for all that you do! -- Jason