Home › Forums › Support Forum › scan seems to get stucked
This topic contains 4 replies, has 2 voices, and was last updated by Eli Scheetz 4 years, 4 months ago.
i am trying to run a scan by it gets stucked at:
i tried to exclude them by typing
photosmash-galleries , Site_multilingual or
photosmash-galleries ; Site_multilingual or even
but it does not exclude them
how long is a normal stucked time for a large directory, can this take more than 10 mins?
thanks in advance
The first thing to try is the BETA version 1.2.07.30
I takes longer but effectively skips unreadable directories automatically.
I can’t imagine why your exclude list is not working but I could take a look at it if you want to grant me admin access to your site.
it works better, but it gets stucked at 97% /public_html/wp-includes/theme-compat
To see what folders it scanned and what folder it could not scan click on the link “Read 999 Directories”.
I just released an update that fixes this issue. The Complete Scan will now reach 100% and report any file or folders that could not be read or opened.
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