Problem with definition updates

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This topic contains 5 replies, has 3 voices, and was last updated by Anti-Malware Admin Anti-Malware Admin 9 months, 3 weeks ago.

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  • Author
  • #1288


    im not able to update the definitions. When i click the button from


    i get redirected to

    this one.

    There are no other firewall plugins or similar runing. I also tried different browsers.

    Is there a possibility to update in manually? Ty :)

    Anti-Malware Admin
    Anti-Malware Admin
    Key Master

    That is the manual update method. I don’t know what is blocking the update on your site but I’m sure the Automatic Update method will work for you.

    If you are willing to send me your wp-admin login I will take a look at why you cannot save the updates.


    thx for reply.

    i just installed a complete new system, cause of a malware attack.. but the update will still not work ;(

    Anti-Malware Admin
    Anti-Malware Admin
    Key Master

    Thanks for sending me your login. So it turns out it was a POST size limitation in your php.ini settings. I was able to use the automatic update method which you normally have to donate to unlock, but you could also talk to your hosting provider about increasing the post size limit on your server. You should be good to go from now on as you will only need incremental updates which are not as big as the initial update was.

    Aloha, Eli

    Angel Peter
    Angel Peter

    Hello Eli,

    I am was the same sort of problem. Just installed, registered, and it didn’t update.

    I says I have no key after clicking the button :-[

    Thanks for your help.



    Anti-Malware Admin
    Anti-Malware Admin
    Key Master

    This might also be a post size limitation. If you cannot figure out what it is on your server that is blocking the manual downloading of the definition updates then you could donate $29 to use the Automatic update method, which cannot be blocked by post limits and it also gives you the Core Files definitions and the Brute-Force Protection.

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