Plugin not visible after update

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This topic contains 6 replies, has 2 voices, and was last updated by  Anti-Malware Admin 10 years, 8 months ago.

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  • August 3, 2013 at 9:32 am #799

    Daniel Braddock
    Member

    Hi Eli,

    I have just updated wordpress to the latest version and the latest version of you excellent plugin.

    Unfortunately I can no longer run the GOTMLS plugin from tools as it was previously set up. I have tried to run it from the plugins part of the dashboard but I get

    “You do not have sufficient permissions to access this page.”

    Should I removed the plugin and re install?

     

    Thanks

    August 3, 2013 at 3:01 pm #800

    Anti-Malware Admin
    Key Master

    It sounds like the update may have failed. WordPress may have gotten stick and left the plugin only half installed.

    I would suggest completely deleting the gotmls folder in the plugins directory and then installing from scratch.

    August 4, 2013 at 3:39 am #801

    Daniel Braddock
    Member

    Hello,

    Just tried that and It hasn’t worked.

    Any other suggestions?

    August 4, 2013 at 8:57 am #802

    Anti-Malware Admin
    Key Master

    So, you have deleted the plugin and installed it again, right?

    I assume there were no errors when installing, so that you now have it installed but you are still not seeing it on the menu, right?

    Would you be willing grant me access to your WP Admin so that I can fix this for you? It would really help me to see it in your admin. You can email your login directly to me: eli AT gotmls DOT net

    August 4, 2013 at 9:21 am #803

    Anti-Malware Admin
    Key Master

    Thanks for the login. I can get in and it seems like I am an admin but I cannot edit my plugin. The plugin editor is not accessible. Is this a multisite install?

    If so, could I be made a Network admin to edit my plugin or maybe you can give me FTP access to the gotmls folder in plugins?

    August 4, 2013 at 10:15 am #804

    Daniel Braddock
    Member

    It’s working now!

    Whatever you did fixed it.

    Good work!

    August 5, 2013 at 9:53 am #805

    Anti-Malware Admin
    Key Master

    It was turning on the plugin editor that fixed it. My plugin now requires you to have permission to edit files in order to use it (because it can edit files). I could add an alternate admin privilege to use as a credential for using this plugin, any ideas?

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