No response from server

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This topic contains 17 replies, has 2 voices, and was last updated by  Miquel Conesa 1 year, 1 month ago.

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  • #1667

    Thanks for your support.

    I’ve checked the directories and found what you’ve explained above about the permissions.

    From your comments the ¬†plugin requires read permissions for “other users”, in the sessions folder, ¬†doesn’t it?

    I can not change permissions for this directory but, if you confirm this is what the plugin requires, I can ask the hosting support to change the permissions.

    Thanks,

    Miquel

    #1668

    Anti-Malware Admin
    Key Master

    That would be one possible fix but your should ask your host to review permissions on that folder and make it right according to their security needs. Personally I would make it 770 so that “others” could not read or write in that directory, but then you would need to make sure that the apache user is the owner or group owner so that PHP can write (and read) session files.

    #1670

    Thanks Eli.

    I’ll proceed following your advice. I’m going to remove the clone, as I think we’ve arrrived to the root cause of the issue.

    Thanks again for your support,

    Miquel

     

     

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