log in issues

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This topic contains 2 replies, has 2 voices, and was last updated by  oscar rabeiro 8 years, 1 month ago.

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  • March 10, 2016 at 5:11 am #1483

    oscar rabeiro
    Member

    have the plug in for several of the sites i maintain. it’s worked fine until recently. i was notified by my hosting vendor that one site was infected with malware, but nothing is indicated in the logs for this plugin. also, now all logins [valid included] give me an error:
    You have been redirected here from (DOMAIN) which is protected against brute-force attacks by GOTMLS.NET
    and bounce to:
    http://safe-load.gotmls.net/. . .

    please advise

    March 10, 2016 at 8:57 am #1488

    Anti-Malware Admin
    Key Master

    This is caused by a JavaScript error on your login page. Check the Error Console in your browser and you will see that my plugin’s dynamic JavaScript (/wp-admin/admin-ajax.php?action=GOTMLS_logintime&GOTMLS_sess=…) is being blocked by your server “Failed to load resource: the server responded with a status of 403 (Forbidden)”.

    I see that you are using at least one other type of login protection, perhaps one of the other security plugins you have installed is blocking my script from loading on your login page.

    March 10, 2016 at 9:14 am #1490

    oscar rabeiro
    Member

    thank you very much. i don’t think it’s the other plug ins as i have had those on for some time and the site never had an issue until recently. looks like our hosting company did something to block the site.  thank you for your reply!!

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