Can I send you some files that were marked as bad?

Home Forums Support Forum Can I send you some files that were marked as bad?

This topic contains 2 replies, has 2 voices, and was last updated by  John Estep 5 years, 6 months ago.

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  • #2160

    John Estep
    Member

    I really need to know what you are identifying as malicious in a few files as I see nothing wrong and it does not identify specific code.

     

    Thanks

    #2161

    Anti-Malware Admin
    Key Master

    I would really like to help you understand why those files were flagged as malicious. Yes you can send me those files if you need to but you can also examine the results of the scan by clicking on the files listed to see the contents and then click the numbered links to highlight the malicious code in the file (hovering over the numbered links will display the threat name).

    #2162

    John Estep
    Member

    Sent them to you via email. But clicking on it selects the entire file, that is why I had an issue not knowing the issue

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