Reply To: New definitions are not updating

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#1464
Anti-Malware Admin
Anti-Malware Admin
Key Master

It sounds like you covered all the points I have suggested to check. If it’s a blank white screen that you are getting that could indicate that a 500 Error is being generated. Can you check your error_log files to see if there are any clues there?

You may need to turn on error logging or change your log_level too.