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#1124

Scott F.
Member

Thanks, Eli.  I originally tried 1) renaming the gotmls directory and then 2) deleting the directory outright but was unsuccessful.  I then turned to my host’s IT people for help.  Following your instructions they deleted the gotmls directory and – lo and behold – it worked!  So why did it work for them and not me?

Turns out there was a second Word Press installation on the server that I didn’t know about so while I THOUGHT I was renaming/deleting the correct gotmls directory, I really wasn’t.  I’m not sure how the second installation happened exactly (I believe it occurred when I migrated the site over from my old host), but whatever the case was, everything works now and I am no longer locked out!

Thanks for being so responsive and thorough in effort to help me, Eli.  YOU’RE A LIFE SAVER!